Hi. Before I order the wrong part, the metal frame of my pop a shot basketball game needs to be replaced. Is the #8 home series ramp tube the part I should buy? See circled part in photo. Thank you!
Hi Christine, please email us at support@popashot.net with your original order ID #, shipping address, and the photo of your circled part. After that, our customer service team will help you secure the correct part!
Recently, the joint on the bottom-back of our dual pop-a-shot has separated (both have separated). There doesn’t appear to be a replacement part for this so wondering if these can be specially ordered. Picture is attached. Thanks!
Hi Marci, thanks for reaching out. We can definitely help with this! To proceed, please email us at support@popashot.net with your order ID #, your shipping address, and a photo and description of the issue. After that, we can get moving!
Hi Hassan, unfortunately we do not have extension tubes for the Home Single Shot game. The extension tubes are limited to our Home Dual Shot only, for if they were used on any other model, the ball return ramp would likely tear.
Hi Bill, we do ship replacement parts to Canada. Please email us at support@popashot.net with your shipping address and the products you’d like, and we can provide you with a shipping estimate and explain next steps.
I need the #8 metal frame part (metal curved part with rubber bottom sits on ground when lowered)since it’s bent on both sides….does this replacement come with two #8 parts or just one?
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Question
Christine –
Hi. Before I order the wrong part, the metal frame of my pop a shot basketball game needs to be replaced. Is the #8 home series ramp tube the part I should buy? See circled part in photo. Thank you!
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Ben Pollard –
Hi Christine, please email us at support@popashot.net with your original order ID #, shipping address, and the photo of your circled part. After that, our customer service team will help you secure the correct part!
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Question
Marci Simonson –
Good morning,
Recently, the joint on the bottom-back of our dual pop-a-shot has separated (both have separated). There doesn’t appear to be a replacement part for this so wondering if these can be specially ordered. Picture is attached. Thanks!
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Ben Pollard –
Hi Marci, thanks for reaching out. We can definitely help with this! To proceed, please email us at support@popashot.net with your order ID #, your shipping address, and a photo and description of the issue. After that, we can get moving!
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Question
Hassan smith –
Do you have extenders for home single shot game?
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Ben Pollard –
Hi Hassan, unfortunately we do not have extension tubes for the Home Single Shot game. The extension tubes are limited to our Home Dual Shot only, for if they were used on any other model, the ball return ramp would likely tear.
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Question
Bill Gorman –
Do you ship to Canada? I need 2 #8 pole parts.
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Ben Pollard –
Hi Bill, we do ship replacement parts to Canada. Please email us at support@popashot.net with your shipping address and the products you’d like, and we can provide you with a shipping estimate and explain next steps.
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Question
Giles –
Do you ship by UPS, FedX or is it USPS. USPS does not deliver to My address.
Thanks
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Ben Pollard –
Hi Giles, we send most of packages via FedEx, but some of our smaller parts are sent via USPS.
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Question
Amanda Austin –
Is one pole $20 or does it come in a pair?
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Ryan Jeffery –
It only comes with one. So if you need a pair, you’ll have to order two.
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Question
Emily f –
I need the #8 metal frame part (metal curved part with rubber bottom sits on ground when lowered)since it’s bent on both sides….does this replacement come with two #8 parts or just one?
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Ryan Jeffery –
Just one Emily! You’ll need to order two if you need both.
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Margaret B. (verified owner) –
I was thrilled to see the replacement parts we needed for sale. My kids jumped in the pop a shot and bent poles. We got replacement parts in no time!
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Erin A. (verified owner) –
Arrived fast and in tact! Thank you!
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Jordan H. –
Is it possible to order part #5?
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Ben Pollard –
Hi Jordan, it is possible to order 2 #5 parts. Please email us at support@popashot.net with your order ID # and a good shipping address.
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Marvin Jones –
what is the thickness of the poles used?
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Ben Pollard –
Hi Marvin,
Our Home Series #8 Ramp Tubes are 1.5″! For any other product questions, please email us at support@popashot.net.
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